Terms of Service

Last updated: March 8, 2026

By accessing or using Hiriso, you agree to these Terms.

1. Service Description

Hiriso provides interview assistance, transcription, analytics, and applicant tracking services.

2. AI Privacy & Candidate Identity Protection

All AI-powered features in Hiriso operate under a strict candidate identity protection policy:

  • Candidate names, email addresses, physical addresses, and phone numbers are automatically redacted before any data is sent to external AI models for analysis, scoring, or summarization.
  • AI evaluations are performed on anonymized data, reducing the potential for identity-based bias.
  • AI-powered resume parsing (the only workflow involving unredacted candidate text) is optional and can be disabled by the customer in Settings > Privacy. When disabled, candidates are created manually and all AI workflows operate on fully anonymized data.
  • No interview or candidate data is used to train external AI models.
  • Full details of these protections are described in our Privacy Policy (Section 5.1).

3. Customer Responsibilities

Customers are responsible for:

  • Lawful use of the Services
  • Informing candidates of interview recording
  • Obtaining required consents

4. Data Ownership

Customers retain full ownership of all interview, candidate, and recruitment data.

5. Acceptable Use

You may not:

  • Use Hiriso for unlawful or discriminatory purposes
  • Attempt unauthorized access
  • Reverse engineer or misuse AI features

6. Availability

Services are provided “as is” with commercially reasonable uptime targets.

7. Limitation of Liability

Hiriso’s liability is limited to the maximum extent permitted by law.

8. Termination

Accounts may be terminated for breach. Data deletion options are provided.